>
> You are indeed at the mercy of the person reviewing the situation, but the machine history does show the original dealt hand as well as the cards that were held and the resultant hand. In my experience which is long, I have had this happen to me twice where the result was costly enough for me to do something about it. Both times I was reimbursed for the difference with no problem, although the process does take some time and a couple of approvals.
>
> Regards
>
> A.P.
So the orginal desirable card is still going to show in the dealt hand, but it will just be shown as not held. Is that correct. I was led to believe that the desirable cared would be gone from the dealt hand record, if it unheld itself.
I know I have asked this several times and in different ways, but just trying to clarify a brief posting, that would be much better if it could be verbally communicated.
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