Monday, November 2, 2009

Re: [casino_comps] First bad experience in Las Vegas

Just got back from Vegas -- stayed at PARIS --- everything was fantastic.. the service, the dealers (although they took alot of my money).. Donna at Diamond registration was very helpful!!!!!

to the staff at PARIS... keep the the great work!

-----Original Message-----
From: Patricia <pattyjeannyc@yahoo.com>
To: casino_comps@yahoogroups.com
Sent: Sat, Oct 31, 2009 8:32 pm
Subject: [casino_comps] Re: First bad experience in Las Vegas



You definitely should complain regarding bad service, but don't forget about the good guys, either. I make it a regular practice to send an e-mail or letter in praise of good service I have received from a casino employee. If I get a response, it is usually just a form letter. However, I know from speaking to at least a couple of people about whom I have written that a copy of my letter went in their employee file.

I just got back from Las Vegas and am going to send off a note about a maintenance worker at Paris.

I don't do this to receive anything in exchange, although I wouldn't mind some good karma for my gambling!

Patty








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