Re: [vpFREE] Red Rock Las Vegas

Does anyone know where Manny is now?Would be good to know if he appears somewhere else in the gaming world as a future contact.

-----Original Message-----
From: Gamblers In Training <kc42223@yahoo.com>
To: vpFREE@yahoogroups.com
Sent: Tue, Sep 29, 2009 7:53 am
Subject: Re: [vpFREE] Red Rock Las Vegas

--- On Mon, 9/28/09, ohanman <ohanman@hotmail.com> wrote:

>>Does anyone have a recommendation for a good VP host?? Our favorite Manny is no >>longer there.
>>Kary
?
?
Good luck...Manny?is an Icon in the Casino Host business....we would not be surprised if the?phrase "Casino Host" is changed?by the industry?to "Casino Manny".? We were at the Chairman level at Red Rock for?almost 3?years.? Manny was our host and treated us like true close and personal friends.? We found him by accident when we called one day to try and get a room for one night.? Manny never missed a beat...he was always on top of everything....his communication flow was perfect.? He always told us....you may be 7?Stars at Harrahs, but you are 8 Stars here at Red Rock...and he proved it by his actions.? No other host from any other casino even came close to Manny and his ability to make you feel cared for and loved.? When Manny left Red Rock because of stupid internal changes by ignorant corporate managers, the casino did not even?bother to notify us or anyone that we know of that Manny was no longer our host.?
?
We had been traveling on a 4 week trip and?on our way to Vegas when he left.? When we arrived, we not only discovered in VIP check-in that he?had been?gone for over 2 weeks, but our room had been downgraded and our freeplay was not placed on our cards until 3 days after we were there and over 6 visits to the Reward Center trying to get someone to pay attention to us.? Once we got their attention they fixed the free play problem and offered apologies.? All of this took place while my son and his family were staying with us as guest.? Life without Manny is like flying a plane around the world without a navigator.? We have also had ( after all our problems)?approximately 5 different hosts call us from Red Rock?and inform us that they now are our new host....right!!? Red Rock has lost our business due to corporate stupidity and corporate greed.? Good luck on finding someone to replace Manny.
?
Gamblers In Training
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