We reported it to security, who really didn't seem to care or want to make an effort to catch the criminal even though we knew where and when it happened and there are cameras in the area.
We were lucky and the criminal dumped my wife's license, cell phone and glasses which someone picked up and returned. She also had a $500 ticket in the middle of some cash which unbelievably was not cashed. Even though my wife could detail the time, amount and card in the machine which was confirmed, security spent more time and effort confirming that it was my wife's ticket than making any attempt to catch the criminal. They did finally pay my wife only after they confirmed the play on the card. (we were RFB in a two bedroom suite)
While on line by security, the person behind us told us that they caught someone putting their hand in their bag by the elevators. The person ran and dropped their phone charger which was the only item taken. When I asked security why they didn't have anyone by the elevators considering the poor design, obvious problem and the fact that most casinos do, their response was that they can't be everywhere.
Be careful by the elevators at Mandalay Bay. It is pick pocket heaven. We will not be staying there again.
Joel
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