--- On Thu, 9/2/10, Valerie Pollard <vpollard@socal.rr.com> wrote:
From: Valerie Pollard <vpollard@socal.rr.com>
Subject: Re: [vpFREE] Re: car rental cancellation fees
To: vpFREE@yahoogroups.com
Date: Thursday, September 2, 2010, 10:47 AM
"I recently booked a minivan through Travelocity from Hertz in Bullhead City, AZ. I ended up not needing the reservation and didn't pick it up. "
I'm wondering why you didn't just call and tell them you no longer needed the van? I hate to say it, but it seems they may be correct in charging a fee for a car that you reserved - therefore making it unavailable to others - and then never picked up or otherwise let them know you didn't want it. I've been in those places when they've run out of cars and people are sitting around waiting and hoping to get one, so possibly (though unlikely) it did make a difference.
Valerie
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